We want you to receive your custom curtain as quick as possible so our current turnaround time is 3-4 weeks for custom curtains and 5-7 working days for your Roller Blinds to be ready for shipping. Once your curtains and/or blinds are ready (you will receive an email), we can ship your order in 1-7 working days by Aramex, Mainfreight or ourselves.

We price our custom curtains reasonably, usually 50% lower than traditional retailer.

Auckland is currently free for standard orders* over $199, excluding rural areas($75).  $20 Flat Rate delivery on order under $199 or other part of New Zealand. *The standard order length is below 2300cm. Please check more information about the Oversize fee. More info.

We will make every effort to despatch your order for delivery within the estimated time given on the products details page. We cannot give you a specific delivery day or time. Delivery usually takes 1-7 days from the date of despatch. If you have not received your item within 7 days of the estimated despatch date, please contact us at serveice@onlinecurtainstore.co.nz

All curtains and blinds are custom made and they begin production immediately upon order. They cannot be changed or cancelled once processing. However, you can contact us as early as you can but we cannot guarantee they can be changed. In rare cases, we will find that an item is out of stock, and we will send you a notification via email. You can then decide to choose an alternative product or refund.